Privacy Policy
How Virtual Reality South Africa collects, uses, maintains and protects your personal information across our website, digital experiences, and immersive solutions.
Executive Summary
Data Privacy & Protection at a Glance
Here is a concise overview of how Virtual Reality South Africa safeguards your personal data, ensures transparency, and adheres to South African POPIA standards and international best practices.
Data Protection & SSL
All personal and payment data is encrypted using high-grade 256-bit SSL protocols and secured under rigorous PCI vulnerability standards.
Voluntary & Controlled
We collect personal data only when voluntarily provided. You maintain full rights to opt out, refuse data submission, or request record updates.
Transparent Cookies
Browser cookies enhance user session navigation and analytics. You can adjust your browser preferences or opt out of advertising cookies at any time.
Zero Under-13 Profiling
We strictly comply with child protection regulations (COPPA) and do not knowingly collect, maintain, or process data belonging to minors under 13.
Scope & Commitment to Privacy
This Privacy Policy governs the manner in which Virtual Reality South Africa collects, uses, maintains, and discloses information collected from users (each, a "User") of the https://virtual-reality.co.za website ("Site").
This privacy policy applies across the entire Site and all immersive products, VR rentals, 3D software applications, and digital services offered by Virtual Reality South Africa.
Personal Identification Information
How and when we collect direct personal data from visitors and clients.
Voluntary Submission of Personal Data
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to a newsletter, respond to a survey, fill out a contact form, and in connection with other activities, services, features, or resources we make available on our Site.
Users may be asked for, as appropriate, name, email address, mailing address, telephone number, and payment details. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us.
Users can always refuse to supply personal identification information, with the understanding that it may prevent them from engaging in certain Site-related features or order placements.
Non-Personal Identification Information
Technical & Telemetry Data
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, device model, operating system, Internet service provider (ISP), display resolution, referring URLs, and similar technical telemetry about the User's connection to our Site.
Web Browser Cookies
Cookie Utilization & Browser Controls
Our Site may use "cookies" to enhance User experience and remember session preferences. A User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track non-personal information regarding their navigation patterns.
Users may choose to configure their web browser to refuse cookies or to alert them when cookies are being sent. If you do so, please note that some interactive features of the Site may not function at full capability.
How We Use Collected Information
Virtual Reality South Africa collects and utilizes User personal information for the following defined business purposes:
We use aggregated data to understand how our Users as a group interact with our services and digital media showcase.
We continually improve our website offerings and 3D web applications based on feedback and telemetry received.
Your information helps us respond more effectively to customer inquiries, technical support, and rental booking requests.
Information provided during equipment hire or software orders is used solely to service that specific request without unauthorized third-party sharing.
We may share or partner with trusted third parties for specialized marketing, analytics, or activation logistics with prior consent.
To send Users updates and informational topics they agreed to receive regarding VR technology, industry news, and activations.
Email addresses are used to provide order updates, answer inquiries, and deliver opt-in newsletters. An unsubscribe link is included in every email.
How We Protect Your Information
We adopt appropriate, rigorous data collection, storage, and processing practices, as well as technical security measures, to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, credentials, transaction data, and communications.
Sensitive and private data exchange between the Site and its Users happens over an SSL-secured communication channel and is encrypted and protected with verified digital signatures. Our Site is maintained in compliance with PCI vulnerability standards to ensure maximum security.
Sharing Your Personal Information
Trusted Third-Party Service Providers
We may engage third-party service providers to assist in operating our business and the Site, or to administer activities on our behalf—such as sending out newsletters or conducting client surveys.
We may share your information with these vetted third parties strictly for those limited operational purposes, provided that you have granted us your explicit permission.
Third Party Websites & External Links
External Links & Independent Policies
Users may encounter advertising or other content on our Site that links to the websites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties.
We do not control the content or links that appear on these external sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites and services may have their own independent privacy policies and customer service practices. Browsing on any other website is subject to that platform's own terms and policies.
Advertising & Aggregated Analytics
Ad Delivery & Network Cookies
Advertisements appearing on our site may be delivered to Users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile non-personal identification information about you or others who use your device.
We may use third-party advertising companies to serve ads when you visit our website. These companies may use aggregated information (not including your name, address, email address, or telephone number) to provide relevant advertisements about goods and services of interest.
Network Advertising Initiative (NAI) Opt-Out
To learn more about behavioral advertising practices and understand your opt-out choices regarding participating advertising networks:
Google AdSense & DART Cookies
Google Advertising Technologies
Some advertisements may be served by Google. Google's use of the DART cookie enables it to serve ads to Users based on their visit to our Site and other sites across the Internet.
DART uses "non-personally identifiable information" and does NOT track private personal details such as your name, email address, physical address, or phone number.
Google Ad & Content Network Privacy Policy
You may opt out of the use of the DART cookie by visiting the official Google Privacy and Ad Technologies portal:
Compliance with Children's Online Privacy (COPPA)
Protection of Children's Privacy
Protecting the privacy of the very young is of vital importance. For that reason, we never collect or maintain information on our Site from individuals we know to be under thirteen (13) years of age, and no part of our website is structured to attract anyone under 13.
Changes to This Privacy Policy
Revisions & User Notification
Virtual Reality South Africa has the discretion to update this privacy policy at any time. When we do, we will update the revision date at the bottom of this page.
We encourage Users to frequently review this page for any changes to stay informed about how we are helping to protect personal information. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
Your Acceptance of These Terms
Binding Agreement
By using this Site, you signify your acceptance of this policy and our Terms of Service. If you do not agree to this policy, please do not use our Site.
Your continued use of the Site following the posting of changes to this policy will be deemed your formal acceptance of those changes.
Contacting Us Regarding Privacy
If you have any questions about this Privacy Policy, our data protection practices, or your dealings with this website, please reach out to our compliance officer:
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